We defined the establishment of our Quality Management System (QMS), which we initiated within a single Regional Directorate in 2000, across the entirety of Aras Kargo along with our 2004 ISO 9001 QMS initiatives. By deploying the system nationwide by 2006, we obtained the ISO 9001 Quality Management System Certificate, covering all our units across Turkey.

In 2007, with the aim of raising quality in stakeholder relations, increasing productivity, maintaining competitive strength, and creating a structured management framework, we adopted the "EFQM Excellence Model"—the implementation of core quality management concepts into a living management system—as our way of doing business. In line with this, as a first step, we signed the National Quality Movement Goodwill Declaration in 2007 and joined the National Quality Movement, initiated by the Turkish Quality Association (KalDer) to improve the overall quality of life.