Vision, Mission and Policies
Our Vision
To be the first brand preferred in the sector
Our Mission
To provide a delivery service that is beneficial to the community and the environment
Our Values
We always seek the innovative
We become stronger when we stand together
We work for you with all our best strength
We take responsibility
We believe in the abundance of simplicity
We are committed to our work with passion
We spread to the world, we carry the world
Integrated Management Systems Policy
Aras Kargo Senior Management determines its corporate goals within the framework of Quality, Environment, Occupational Health and Safety, and Customer Satisfaction Management Systems, and commits, by its purpose and context, to fulfill the requirements of the standards related to our activities and the applicable legal and other conditions and compliance obligations by the ethical rules and core values of the following policies, to meet stakeholder (customers, employees, suppliers, shareholders, society) expectations in a balanced and increasing manner, continuous development and sustainable performance with the understanding of Aras Kargo Total Quality and Excellence management.
Our Quality Policy
- To improve corporate performance continuously by evaluating process risks and opportunities
- To develop continuously by promoting technology use, education and creativity
- To improve stakeholder satisfaction by continuously improving our performance
- To maintain competitiveness by using all resources effectively and efficiently
Our Quality Policy
- To prevent possible work-related injuries and health impairments by improving safe and healthy working conditions in our workplaces
- To ensure the consultation and participation of employees and employee representatives in occupational health and safety training
- To eliminate potential threats within the bounds of possibility, which may result from occupational health and safety hazard sources and important environmental aspects
Our Quality Policy
- To develop practices that encourage the continuity of open communication
- To be easily accessible via all channels to increase stakeholder satisfaction and service quality
- To address and resolve complaints objectively and impartially, adhering to the principles of transparency and confidentiality
- To serve at the targeted time by demonstrating a customer-oriented approach
- To be an accountable organization that continuously improves with the experience gained by customer feedback and the full support of management
Our Occupational Health and Safety Policy
- To improve corporate performance continuously by evaluating process risks and opportunities
- To develop continuously by promoting technology use, education and creativity
- To improve stakeholder satisfaction by continuously improving our performance
- To maintain competitiveness by using all resources effectively and efficiently
Our Occupational Health and Safety Policy
- To prevent possible work-related injuries and health impairments by improving safe and healthy working conditions in our workplaces
- To ensure the consultation and participation of employees and employee representatives in occupational health and safety training
- To eliminate potential threats within the bounds of possibility, which may result from occupational health and safety hazard sources and important environmental aspects
Our Occupational Health and Safety Policy
- To develop practices that encourage the continuity of open communication
- To be easily accessible via all channels to increase stakeholder satisfaction and service quality
- To address and resolve complaints objectively and impartially, adhering to the principles of transparency and confidentiality
- To serve at the targeted time by demonstrating a customer-oriented approach
- To be an accountable organization that continuously improves with the experience gained by customer feedback and the full support of management
OUR ENVIRONMENT POLICY
To prevent environmental pollution, to protect the environment, to use resources effectively and efficiently by taking into account environmental effects during its activities and services
Our Customer Relations Policy
- To improve corporate performance continuously by evaluating process risks and opportunities
- To develop continuously by promoting technology use, education and creativity
- To improve stakeholder satisfaction by continuously improving our performance
- To maintain competitiveness by using all resources effectively and efficiently
Our Customer Relations Policy
- To prevent possible work-related injuries and health impairments by improving safe and healthy working conditions in our workplaces
- To ensure the consultation and participation of employees and employee representatives in occupational health and safety training
- To eliminate potential threats within the bounds of possibility, which may result from occupational health and safety hazard sources and important environmental aspects
Our Customer Relations Policy
- To develop practices that encourage the continuity of open communication
- To be easily accessible via all channels to increase stakeholder satisfaction and service quality
- To address and resolve complaints objectively and impartially, adhering to the principles of transparency and confidentiality
- To serve at the targeted time by demonstrating a customer-oriented approach
- To be an accountable organization that continuously improves with the experience gained by customer feedback and the full support of management
