Protection of Personal Data

VISUAL AND AUDIO RECORDS DETAILS

PERSONAL DATA PROCESSED

PURPOSES FOR PROCESSING OF PERSONAL DATA
  • Audio Records (Call Center Records)

 

Carrying out of Company, Products and Services Loyalty Processes; Conducting of Customer Relations Management Processes; Conducting of Contractual Processes; Conducting of Product and Service Marketing Processes; Conducting and Inspection of Business Activities; Follow-up of Requests / Complaints; Ensuring the Security of the Data Controller’s Operations

LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA

Your personal data are processed by Aras Kargo on the basis of the legal grounds of:
  • data processing being required for the legitimate interests of the data controller, provided not to impair the fundamental rights and freedoms of the data subject;
  • the processing of personal data pertaining to the contracting parties being required, provided that the processing is directly related to the conclusion or performance of a contract
as stipulated in article 5 of the LPPD and the applicable legislation, for the fulfillment of the aforelisted purposes.

METHODS OF COLLECTION OF PERSONAL DATA

Your aforementioned personal data are collected through call center records and talks made via other means of communication.